Customer Success Manager – (Work Environment: Hybrid)

Computer Aided Technology
Pleasant Ridge, Michigan, United States View on Map
Apply Before : April 5, 2023
Job Description

At Computer Aided Technology we are combining the strength of our core values, our people, and our desire to exceed our customers’ expectations to re-imagine the way we work. In most roles, we offer a flexible hybrid work environment that provides both remote and in-person office days to collaborate and meet with co-workers.

Are you interested in starting a professional career in sales? Are you interested in selling engineering solutions to growing businesses across a wide variety of industries? Are you a recent college graduate, or someone with a few years of customer service or sales experience looking to take your next career move?

Here is what we can offer:

  • Opportunities to learn from a high-performing sales team and sharpen your professional skills
  • Ability to represent the engineering software used by over two million engineers and designers world-wide
  • Hybrid work environment, great benefits, base pay and quarterly performance bonuses

We are looking for someone that:

  • Loves to connect with people on a business-to-business level
  • Confident, warm and friendly on the phone
  • Strong research stills and the ability to identify prospects
  • Self-motivated and goal-oriented
  • Excellent problem solving skills, finding solutions for prospects’ engineering needs and overcoming objections in the sales process


Who you are:

  • An educated professional with an Engineering Degree or Business Degree, or equivalent experience
  • A sales enthusiast, preferably with inside sales experience
  • A highly motivated and results oriented individual
  • A relationship builder with a talent for providing outstanding customer service
  • A quick learner with the ability learn new skills, adapt to changing environments and show attention to detail
  • A strong communicator with excellent verbal and written communication tool
  • A problem solver with critical thinking ability


Who we are: Founded in 1992, Computer Aided Technology (CATI) has been a trailblazing and dedicated leading industry provider of product development solutions in the world of 3D Manufacturing and Engineering. With the help of our powerful portfolio of software, 3D printing, 3D scanning and metrology, PDM and PLM, design automation, and implementation solutions, CATI has created an award winning organization that helps its customers stay ahead of the game when it comes to developing and designing products. After experiencing tremendous growth, CATI boasts the title of Largest SOLIDWORKS Solutions Provider and #1 reseller of 3D Printers in the world! CATI is dedicated to teamwork, fostering a great workplace, and playing to win!

Why you’ll love working at CATI:

  • Hybrid working model
  • Full benefits package that includes medical, dental, vision, and healthcare savings/spending account options
  • Company paid benefits including Short Term Disability, Long Term Disability, and Basic Life Insurance
  • Optional benefits such as pet, legal, identity protection, critical illness, and accident insurance
  • Employee Assistance Program
  • Vacation, Paid Holidays (includes floating holidays), PTO, and Voluntary Time Off
  • 401K with a generous employer match
  • Professional development opportunities and certifications
  • Casual office attire, with the exception of customer appointments
  • Complimentary beverages and snacks provided in office
  • Company culture that encourages innovation, tenacity, and personal and professional development