CAM Application Engineer (Work Environment: Hybrid)

Computer Aided Technology

Buffalo Grove, Illinois, United States View on Map

Apply Before : July 30, 2023

Apply on Company site

Job Description

Description

At Computer Aided Technology we are combining the strength of our core values, our people, and our desire to exceed our customers’ expectations to re-imagine the way we work. In most roles, we offer a flexible work environment that provides both remote and in-person office days to collaborate and meet with co-workers. This role has a hybrid working model.

We are currently seeking an experienced CAM APPLICATION ENGINEER to join the Computer Aided Technology (CATI) team.

POSITION OVERVIEW:

CATI is looking for an experienced CAM Application Engineer with CNC programming, and CNC machining experience to join our technical team. As a CAM Application Engineer you will have an opportunity to leverage your manufacturing knowledge to develop and support the CAM initiatives of CATI customers. You will be exposed to a wide variety of manufacturing technologies and the opportunity to grow your knowledge both at CATI and when working with CATI customers.

RESPONSIBILITIES INCLUDE:

Pre-Sales Technical Support

· Develop and deliver demonstrations for CAMWorks and SOLIDWORKS CAM CNC programming software, handling objections, and directing customers to the proper solutions

· Assist Sales and customers understanding which level of CAM software satisfies the customer’s needs

· Develop and deliver CAM Webinar presentations

· Develop CAM related support materials

· Create videos, write blogs, and support social media content requirements

Post-Sales Technical Support

· Provide technical support for CAMWorks and SOLIDWORKS CAM software via phone, email, remote assistance tools, and onsite at the customer’s facility

· Document customer issues and follow up until a resolution is determined

· Conduct CAMWorks and SOLIDWORKS CAM technical training onsite, online, or in a classroom setting

· Perform software installation and configuration remotely or onsite

· Responsible for creating, modifying, and maintaining custom CAM post processors

Requirements

· Associates or Bachelors in a manufacturing or engineering field (preferred, but not required)

· 5+ years’ experience in CNC programming

· Knowledge of 2, 3, 4 and 5 Axis milling, along with 2 Axis turning, mill-turn and wire EDM machines

· Able to understand and read G and M-code of CNC machines and CAM post processors required

· CAMWorks experience is preferred or other feature-based CAM programming and/or other operation-based CAM systems experience preferred

· Knowledge and experience in Manufacturing, Engineering and Product Development processes and environment

· Strong problem-solving skills are required

· SolidWorks experience preferred

· Excellent communication (both written and verbal) and presentation skills is preferred to effectively communicate technical concepts to both technical and non-technical staff members and customers

· Strong interpersonal skills and an ability to mentor other team members

· Working knowledge of Windows environment and Microsoft Office365 products

30% travel required

Job Detail

Benefits
Benefits
Who we are: Founded in 1992, Computer Aided Technology (CATI) has been a trailblazing and dedicated leading industry provider of product development solutions in the world of 3D Manufacturing and Engineering. With the help of our powerful portfolio of software, 3D printing, 3D scanning and metrology, PDM and PLM, design automation, and implementation solutions, CATI has created an award winning organization that helps its customers stay ahead of the game when it comes to developing and designing products. After experiencing tremendous growth, CATI boasts the title of Largest SOLIDWORKS Solutions Provider and #1 reseller of 3D Printers in the world! CATI is dedicated to teamwork, fostering a great workplace, and playing to win! Why you’ll love working at CATI:
- Hybrid working model
- Full benefits package that includes medical, dental, vision, and healthcare savings/spending account options
- Company paid benefits including Short Term Disability, Long Term Disability, and Basic Life Insurance
- Optional benefits such as pet, legal, identity protection, critical illness, and accident insurance
- Employee Assistance Program
- Vacation, Paid Holidays (includes floating holidays), PTO, and Voluntary Time Off
- 401K with a generous employer match
- Professional development opportunities and certifications
- Casual office attire, with the exception of customer appointments
- Complimentary beverages and snacks provided
- Company culture that encourages innovation, tenacity, and personal and professional development