Position Overview: Computer Aided Technology is looking to add a people-focused, SOLIDWORKS enthusiast to our Ambler, PA office. The Application Engineer is primarily responsible for pre-sales support, training, and post-sales support of SolidWorks and related products.
Responsibilities:
Pre-Sales Support
Support company sales efforts by conducting pre-sales demonstrations and presentations to customers and prospective customers.
Provide technical assistance to sale personnel for customer meetings.
Deliver demonstrations and presentations comfortably to anyone in a company hierarchy from a draftsman to the CEO or business owner.
Develop and present custom demonstrations to satisfy specific customer requests.
Assist sales personnel in qualifying prospective customers, determining critical business issues and product positioning.
Training
Conduct structured training classes on various CAD products in a professional manner.
Assist in maintaining training hardware and infrastructure.
Post-Sales Support
Coordinates and executes the installation and service of solutions for our customers.
Provides high quality technical support via email, telephone, and site visits to our customers.
Create content for marketing related videos, blogs, user groups, newsletters, and conferences.
Continue education by obtaining and maintaining the following certifications: Certified Specialist – Mechanical Design (CSWS-MD), Certified SOLIDWORKS Professional (CSWP), Certified SOLIDWORKS Expert (CSWE), Certified SolidWorks Instructor (CSWI), Certified Professional – Presentation (CSPP), and Certified Professional – Digital Presentation (CSDPP)
Requirements
Requirements:
BS in Mechanical Engineering or related field or equivalent experience
A minimum of 2 years working in the industries of Mechanical Design, Manufacturing, and or MCAD
2-3 years of experience working with SOLIDWORKS on a full-time basis
Thorough understanding of engineering processes
Must be customer focused and service oriented
Superb presentation skills are required
Ability to learn new skills, adapt to changing environments and show attention to detail
Strong interpersonal skills and an ability to work with teams
Excellent communication (both written and verbal)
Exhibits dynamic problem solving and decision-making skills
Must be proficient with Microsoft Office products
< 20% travel required – (mostly local, some overnight stays)
Job Detail
Benefits
Benefits
Why you’ll love working for us:
Hybrid working model
Full benefits package that includes medical, dental, vision, and healthcare savings/spending account options!
Company paid benefits including Short Term Disability, Long Term Disability, and Basic Life Insurance.
Optional benefits such as pet, legal, identity protection, critical illness, and accident insurance!
Employee Assistance Program
Vacation, Paid Holidays (includes floating holidays), PTO, and Voluntary Time Off.
401K with a generous employer match.
Professional development opportunities and certifications.
Casual office attire, with the exception of customer appointments.
Complimentary beverages and snacks provided in office.
Company culture that encourages innovation, tenacity, and personal and professional development.
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